Bryan/College Station, TX Field Service Rep.

Agency
Inventiv Health
Location
Bryan/College Station, TX
Job Category
Full Time Positions
Salary
TBD
Start Date
8/10/2016
Last Date to Apply
10/10/2016
Website
http://www.inventivhealth.com/careers/
Description

With over 14,000 employees in 70 Countries, inVentiv Health offers best-in-class clinical development and commercialization services to global healthcare companies seeking to accelerate performance. Our people provide the brilliant ideas, valuable insight and relentless energy that drive biopharma products from lab to life.

Here at inVentiv Health Selling Solutions, a critical segment of our Commercial Division, we offer innovative promotional and educational resources that deliver customized commercial solutions to the world’s leading healthcare companies so they can focus on what they do best – prevent and treat disease.

Our high-performance team of sales, market access, clinical educators and medical affairs employees work together with our corporate support professionals and executive leadership in a fast-paced, challenging environment with one single common aspiration: to deliver exceptional service.

Make your work matter everywhere.

The primary responsibility for this position is to manage the Hatchery Inovo Process for the client. This will be accomplished through execution of our Best in Class Customer Service Programs.

Key Responsibilities:

-Manage the Hatchery Inovo Process on behalf of the client in an assigned territory of 3-5 hatcheries
-Indirectly guides 25+ customer employees on the Inovoject Process Operation and Safety.
-Responsibility for supporting 3-5 customers or $600K in annual revenue. (This role is a major player in confirming the next long-term contract with our customer.)
-Administer the Preventive Maintenance Program for 10-15 commercially placed devices
-Manage the Clients Operator Training Program for 25+ people (customer employees)
-Facilitate the vaccine and sanitation preparation program for all Devices
-Assist with the execution of the Clients Process Evaluation Program
-The Clients lead for all communication with hatchery management
-Principle for collecting and reporting all important information within The Clients CRM System
-Complete all relevant reporting forms and procedures including scheduling visits, customer site contacts, parts usage priorities, site cart management, certification program, vehicle and equipment maintenance within assigned time period.
-Follow all safety/precautionary procedures.
-Regular communication with supervisor

Qualifications

EDUCATION AND EXPERIENCE

Typically requires a Bachelor’s degree in poultry science or related field. Experience may be considered in lieu of educational requirement
Normally requires 2 - 5 years of related experience.

TECHNICAL SKILLS REQUIREMENTS
Strong Mechanical Aptitude
Proficient organizational skills
Self-motivator and self-starter
Strong critical thinking problem solving, judgment, and initiative
Effective communication skills are necessary to interact directly with multiple levels of customer management
Basic computer skills using Word / Excel / and Outlook
Bilingual (English/Spanish) preferred

PHYSICAL POSITION REQUIREMENTS
Majority of work is done in a hatchery where exposure to a potentially hazardous environment is possible.
Heat and Humidity above average is common
Available for unsocial work hours
Available for On-Call
Lift more than 25 pounds
Travel 60-80% of the time.

OTHER REQUIREMENTS
Ability to travel and possess a valid driver’s license to drive to assigned accounts, unless otherwise specified.

Apply online at CommercialCareers.inVentivHealth.com

Please send all questions to montiveros@inventivhealth.com

Contact Person
Maria Ontiveros
Contact eMail
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