Poultry Field Service Specialist

inVentiv Health
Bryan, Tx
Job Category
Full Time Positions
Last Date to Apply

The primary responsibility for this position is to manage the Hatchery Inovo Process for the client. This will be accomplished through execution of our Best in Class Customer Service Programs.

Key Responsibilities:

Manage the Hatchery Inovo Process on behalf of the client in an assigned territory of 3-5 hatcheries
Indirectly guides 25+ customer employees on the Inovoject Process Operation and Safety.
Responsibility for supporting 3-5 customers or $600K in annual revenue. This role is a major player in confirming the next long-term contract with our customer.
Administer the Preventive Maintenance Program for 10-15 commercially placed devices
Manage the Clients Operator Training Program for 25+ people (customer employees)
Facilitate the vaccine and sanitation preparation program for all Devices
Assist with the execution of the Clients Process Evaluation Program
The Clients lead for all communication with hatchery management
Principle for collecting and reporting all important information within The Clients CRM System
Complete all relevant reporting forms and procedures including scheduling visits, customer site contacts, parts usage priorities, site cart management, certification program, vehicle and equipment maintenance within assigned time period.
Follow all safety/precautionary procedures.
Regular communication with supervisor



Typically requires a Bachelor’s degree in poultry science or related field. Experience may be considered in lieu of educational requirement
Normally requires 2 - 5 years of related experience.

Strong Mechanical Aptitude
Proficient organizational skills
Self-motivator and self-starter
Strong critical thinking problem solving, judgment, and initiative
Effective communication skills are necessary to interact directly with multiple levels of customer management
Basic computer skills using Word / Excel / and Outlook
Bilingual (English/Spanish) preferred

Majority of work is done in a hatchery where exposure to a potentially hazardous environment is possible.
Heat and Humidity above average is common
Available for unsocial work hours
Available for On-Call
Lift more than 25 pounds
Travel 60-80% of the time.

Ability to travel and possess a valid driver’s license to drive to assigned accounts, unless otherwise specified.

Benefits: At inVentiv Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality of life balance.

Competitive Compensation, Bonuses and Car Allowance
Generous Paid Time Off & Company Paid Holidays
Comprehensive Medical, Dental and Vision package
Matching 401K
Dedicated Training and Support
Tuition Reimbursement
Referral Bonuses
Other personalized quality of life conveniences

inVentiv Health is an affirmative action/equal opportunity employer (Minorities/Females/Vet/Disabled)

Contact Person
Kendra Bullock
Contact eMail
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